Official Policy

Privacy Policy Soju888 — Malaysia User Data Protection

Your privacy is not just a promise — it is our responsibility. Find out exactly how soju888 collects, uses and protects every piece of information you share with us.

Updated: January 2026

1 Introduction

Soju888 ("we", "Platform") values the privacy of every user who uses our services. This Privacy Policy transparently explains how we collect, store, use, and protect your personal information when you register or use the soju888 platform — whether through our website or mobile app.

By registering an account or continuing to use the soju888 platform, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using the platform and contact our support team to close your account.

This policy is written in English to ensure Malaysian players can fully understand their rights without relying on automated translations that may be inaccurate. The latest version of this document is always available on this page.

Our commitment: soju888 has never sold, rented, or disclosed your personal data to advertisers or third parties unrelated to platform operations without your explicit consent.

2 Information We Collect

Soju888 collects your personal information through two main methods — information you provide directly while using the platform, and information collected automatically through platform technology.

Information you provide directly:

  • Full name as stated on your identification document
  • An active Malaysia phone number
  • A valid email address
  • Date of birth
  • Bank account or e-wallet details for deposit and withdrawal purposes
  • A copy of your ID card or passport for identity verification (KYC)
  • Deposit and withdrawal transaction history

Information collected automatically:

  • Your device's IP address
  • Browser type and operating system version
  • Pages visited and time spent within the platform
  • App usage data including login sessions and betting activity
  • Mobile device information including device model and unique identifiers
  • Cookie data and related tracking technologies (see Section 6)
Data Category Example Primary Purpose
Identity Name, IC number, date of birth Account verification and KYC compliance
Contact Phone number, email Account communications and customer support
Financial Bank accounts, e-wallets, transaction history Deposit and withdrawal processing
Technical IP, device, browser Security and fraud detection
Usage Betting history, sessions, clicks Platform improvement and user experience

3 Data Usage Purpose

Soju888 uses collected personal information solely for legitimate purposes related to platform operations. The following are the primary purposes:

  • Account management: Creating and managing your account, processing registration and verifying your identity through the KYC process
  • Transaction processing: Processing deposits via DuitNow, FPX, Touch 'n Go eWallet, Boost and GrabPay, and managing withdrawals to your account
  • Platform security: Detecting and preventing fraud, money laundering, unauthorised access and account abuse
  • Customer support: Providing effective assistance when you contact the soju888 support team
  • Marketing communications: Sending promotional information, bonuses and the latest offers — only if you have consented to receive such communications
  • Platform improvement: Analysing usage patterns to improve the platform's interface, speed and overall experience
  • Legal compliance: Complying with applicable legal, regulatory or court order requirements

Soju888 does not use your data for any purpose other than those stated above without prior notice and, where necessary, obtaining new consent from you.

4 Data Storage & Security

The security of your personal data is soju888's absolute top priority. We implement multiple layers of technical and procedural protection to ensure your information remains safe at all times:

  • 256-bit SSL encryption: All data transmitted between your device and soju888 servers is protected with SSL 256-bit encryption — the same level of protection used by leading financial institutions
  • Two-factor authentication (2FA): An extra layer of security for account login that protects you even if your password is compromised
  • Secure data storage: All data is stored on servers protected with strict access controls, regular auditing, and intrusion detection systems
  • Trained staff: Only authorised staff who have undergone data security training are permitted to access users' personal information
  • 24/7 Monitoring: A continuous monitoring system detects any unusual activity or intrusion attempts in real time

Data retention periods depend on operational and legal requirements. Active account data is retained for as long as your account exists. After account closure, certain data may be kept for the period required by applicable law (typically between 5 and 7 years) before being securely deleted.

Shared Responsibility

While soju888 implements robust security measures, the security of your account also depends on you. Make sure your password is strong, unique, and not shared with anyone. Enable two-factor authentication for maximum protection.

5 Data Sharing with Third Parties

Soju888 never sells your personal data to any third party. However, in the normal course of platform operations, we may share your data with the following limited parties and only for the stated purposes:

  • Payment processors: Payment service providers such as FPX, DuitNow, Touch 'n Go eWallet, Boost and GrabPay gateways for processing your deposit and withdrawal transactions — they are bound by strict confidentiality agreements
  • KYC service providers: A third-party identity verification platform used to securely process checks on your identification documents
  • Technical infrastructure providers: Cloud computing and hosting companies that store platform data — all bound by data processing agreements compliant with international standards
  • Legal authorities: Where required by Malaysian law, court order, or a valid request from a law enforcement agency, soju888 will disclose the necessary information

In all of the above cases, only the minimum necessary data is shared. We do not allow third parties to use your data for their own marketing purposes.

If any changes to the data sharing policy require new consent from you, soju888 will notify you via email or in-platform notification before the changes take effect.

6 Cookies & Tracking Technologies

Soju888 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential cookies: Required for core platform operations such as login sessions, security, and essential functionality. These cookies cannot be disabled.
  • Performance cookies: Collecting information on how users use the platform to help us improve site performance and speed.
  • Functional cookies: Remembering your preferences such as language, display settings and login details for ease of use.
  • Analytics cookies: Helps us understand aggregated, anonymised usage patterns for platform improvement purposes.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the soju888 platform. For mobile apps, cookie management can be done through your device settings.

7 Your Rights as a User

Soju888 respects your rights over your own personal data. Here are the rights you hold and how to exercise them:

Right to Access Data

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 working days after identity verification.

Right to Correct Data

If any of your information is inaccurate or out of date, you have the right to request a correction. Updates can be made directly through your account settings or by contacting our support team.

Right to Request Data Deletion

You may request the deletion of your personal data in certain circumstances, such as when the data is no longer needed or the processing is unlawful. Such requests are subject to applicable legal retention requirements.

Right to Object to Processing

You have the right to object to the processing of your data for direct marketing purposes at any time. Once an objection is received, we will cease such processing immediately.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another platform where applicable.

Right to Restrict Processing

In certain circumstances, you may request that we limit how we process your data while an issue is being resolved.

To exercise any of the above rights, contact the soju888 support team via live chat on the platform or email us at [email protected]. We will verify your identity before processing any data-related requests.

8 Children's Data Protection

Soju888 does not allow anyone under the age of 21 to register or use this platform. We do not knowingly collect or store any personal data relating to children or minors below this age limit.

If we find that personal data of a minor has been collected unintentionally, we will take immediate steps to delete that data and close the account in question. If you believe a minor has registered on our platform, please contact our support team immediately.

Parents & Guardians

If you discover that a child under your care has accessed the soju888 platform, contact us immediately at [email protected]. We will close the account and delete all related data within 48 hours.

9 Third-Party Links

The soju888 platform may contain links to third-party websites or services in certain contexts. soju888 is not responsible for the privacy practices or content of those third-party websites.

Each third-party website has its own privacy policy that differs from soju888. We encourage you to read the privacy policy of every site you visit to understand how your data will be handled there.

10 Changes to the Privacy Policy

Soju888 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any significant changes will be communicated to you via:

  • In-platform notification on soju888 upon your next login
  • Email to your registered address, at least 7 days before the changes take effect
  • Update the "Updated" date at the top of this document

Continued use of the soju888 platform after the effective date of any changes constitutes acceptance of the updated policy. If you do not agree with any changes, you have the right to withdraw and request account closure before the changes take effect.

11 How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by soju888, you may reach us through the following channels:

  • Live Chat: Available 24/7 directly within the soju888 platform or mobile app
  • Email: [email protected] — response within 24 hours on business days

Our Bahasa Malaysia-fluent support team is ready to help you understand your rights and address any data privacy questions transparently and clearly.

For requests related to data rights (access, correction, deletion), please clearly state the type of request and include your account number so our team can process it faster and more accurately.

Protection Privacy We Guarantee

Six core pillars of soju888's privacy commitment to every Malaysian user

256-bit SSL Encryption

All personal data and financial transactions transmitted through the soju888 platform are protected with SSL 256-bit encryption — the same security standard used by leading banks in Malaysia.

No Data Sales

Soju888 has never and will never sell or rent your personal data to advertisers, data brokers, or any third party not directly involved in platform operations.

Two-Factor Authentication

An extra layer of security via 2FA is available for all soju888 accounts, protecting your login even if your password is compromised.

Limited Data Access

Only soju888 staff with specific authorisation who have undergone data security training may access users' personal information — and every access is logged and audited on a regular basis.

Data Control in Your Hands

You have the right to access, correct, delete, or transfer your data at any time. The soju888 support team is ready to process data rights requests within 14 working days.

24/7 Security Monitoring

A continuous monitoring system detects any unusual activity or security threats in real time, with immediate action taken to protect your account and data.

Documents Related

Also read the other documents that complement this Privacy Policy

Your Data is Safe at Soju888 — Join Us Today

We protect your privacy with the highest level of encryption and transparent policies. Register for free today and enjoy a safe, responsible, and exciting sports betting experience alongside more than 18,000 Malaysian players who already trust soju888.

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